Skip to content

Terms and Conditions

Standard Terms of Business of Schloß Schönbrunn Apothektertrakt & Orangery


Terms of Use

1.  Events shall not impair the reputation or the security of the building.
Schloss Schönbrunn shall be entitled to order measures to be taken to remedy undesirable situations, and, if such are not complied with or prove to be insufficient to achieve the intended result, order the termination of the event. The organiser shall not derive any claims to a reduction of the charge, damages or any other claims from such.

2. The event premises shall only be used in the agreed period of time and exclusively for the agreed purpose.    
Any other use of the rooms, corridors and suchlike in the Apothekertrakt (Apothecaries’ Wing) or the Orangery is prohibited.
The organiser shall only be entitled to permit third parties to use in whole or in part the premises provided, or to assign his rental rights to a third party, even if such is not in return for payment, if this has been expressly agreed in writing with Schloss Schönbrunn.

3. The premises made available together with the equipment shall be treated with care and returned in the condition in which they were before use.
Objects left behind by the organiser can be stored by Schloss Schönbrunn at the organiser's expense. If the organiser fails to collect such and pay the storage charge within 8 days after notification, the objects shall be deemed to be abandoned and can be disposed of at the organiser's expense.

4. It is assumed that the event premises together with the contractual infrastructure and furniture was in fault-free condition at the time when such was handed over to the organiser, unless damage to the premises or the inventory is notified in writing before the event and such damage is also confirmed by Schloss Schönbrunn.

5. The event organiser shall at his own expense obtain all necessary official authorisations, and undertakes to comply with all applicable official regulations and orders. All costs, levies and fees arising in connection with this agreement, such as AKM levies, shall be borne by the organiser.

6. Structural changes may only be effected with the express written consent of Schloss Schönbrunn. The rented premises must not be damaged by objects being attached (in particular no nails in the wall, no double-sided adhesive tape on walls or windows, no adhesive tape on floors).

7. The organiser shall waive all and any compensation for any damage he might suffer in connection with the event. The organiser shall be liable for all damage caused by him or persons associating with him to the assets of Schloss Schönbrunn and/or third parties (natural and legal persons). He undertakes to indemnify and hold Schloss Schönbrunn completely harmless with respect to such damage.

8. Advertising inside and outside the rented premises and on parts of the building shall only be permitted on areas explicitly made available to the organiser by Schloss Schönbrunn.

9. No liability is assumed for objects introduced by the organiser or participants at the event (such as cloakroom items, laptops, etc.). The organiser may if necessary be given a key to the seminar room booked by him in the conference centre and in such case shall ensure that the room is locked appropriately.

10. Third party rights shall not be impaired, in particular those of neighbours. The organiser shall therefore take sufficient precautions to ensure that an energy-equivalent continuous sound-pressure level of 90 dB is not exceeded under any circumstances within the building (including when doors and windows are open) and that normal speech volume is not exceeded under any circumstances in the Orangery garden and the Apothecaries' Court. The organiser undertakes to indemnify and hold Schloss Schönbrunn harmless for all damage resulting from excess noise and volume, independently of any fault on his part.

11. Stopping or parking motor vehicles in the Orangery garden is not permitted.

12. Smoking is prohibited in all the rooms. This shall be brought to the attention of all employees and guests.

13. Smoke and fire alarms must not be switched off.

14. Whenever persons are inside the conference centre, exits and emergency exits must be capable of being opened from inside over their entire width easily and without assistance, must be capable of being used without hindrance at all times and must be kept free of obstructions.

15. If platforms are erected, they must maintain a minimum distance from all walls and fixtures.

16. Boards or protective felt pads shall be placed underneath all structures, tripods and ladders to protect the floor.

17. Heat-protection matting shall be placed underneath floodlights and live plug connections. Power and other cables must be covered to prevent trip hazards.

18. All decorations, equipment and platform structures must be made of fire-resistant materials (B1, Q1).

19. Unauthorised persons shall not be permitted to make interventions in the electrical installations.

20. Stop valves, meters etc must be kept accessible and unimpeded at all times.

Terms of payment:

Invoice address equals address of costumer.

All prices are net and exclusive of 20% VAT.

30% of the hire charge (hire of room and equipment) plus value added tax shall be invoiced when the booking is made, payable within one month.
The remaining 70% plus value added tax shall be payable no later than four weeks before the event.
The date of receipt of payment shall be decisive.

Costs for personnel and any other costs incurred shall be invoiced after the conclusion of the event.

Terms of cancellation, prohibition on set-off, exclusion of a right of retention:

The customer shall be entitled to withdraw from the contract upon payment of a cancellation fee.
The cancellation fee shall be as follows:

  • from date of reservation to 90 days before the event: 30 % of the room hire plus value added tax
  • from 90 to 60 days before the start of the event: 50 % of the room hire plus value added tax   
  • from 60 to 30 days before the start of the event: 75 % of the room hire plus value added tax    
  • within 30 days before the start of the event: 100 % of the room hire plus value added tax.

Cancellation fees shall be payable immediately.

The organiser shall not be entitled to offset our claims against any counter-claims, or to retain the rent for the premises in whole or in part.


Catering

Catering can be provided only by our catering partners.




Standard Terms of Business Schloß Schönbrunn - White and Gold Rooms & Great Gallery

Terms of use  

Smoking, open flames, candlelight and public dancing are strictly forbidden. Red wine shall not be served. The organiser shall inform all visitors / third-party personnel of this fact. The terrace doors are allowed to be opened during an event (only in the case of fine weather). 
The event shall not damage the reputation or security of the Palace. Other third-party rights shall not be infringed.
The organiser undertakes to ensure that the erection and dismantling work does not impede the regular guided tours, neither acoustically nor by blocking routes. Escape routes must be kept free.
Political events of any kind or events and lectures with a political element or the mounting of advertising of a political content are not permitted within the Schloss Schönbrunn premises.
Scattering flower petals or rice is not allowed. Neither it is permitted to release birds, Butterflies, balloons, soap bubbles or the like.

Catering  

Catering can be provided only by our catering partners.
All the rooms are equipped with fire alarms, which must not be switched off. 
The organiser shall be obliged to inform the catering company that without exception food is only to be heated up in closed containers using electricity.
The catering kitchen only serves to heat up, keep warm and dish up the meals.
No stoves or other heat-retaining containers for food (e.g. for buffet service) may be set up in the events rooms themselves, since the steam escaping when the lid is openedwould damage the historic rooms.

Technical equipment  

There is no technical equipment available in the historic rooms. For the technical support of your event and any additional technical equipment, we will be happy upon request to supply an engineer from our cooperation partner Bernhard AV G.m.b.H.
www.bernhard-av.com 

Erection and dismantling work

The organiser undertakes to ensure that the erection and dismantling work does not impede the regular guided tours, neither acoustically nor by blocking routes. Escape routes must be kept free.

When setting up stages  and platforms, a safety distance is to be maintained from all walls and fixed objects. All setups and superstructures, stands and ladders must be placed on boards or protective felt to protect the floor. Heat protection mats are to be placed under spotlights and live plug connections. Live cables and other cables must be covered to be step- and trip-safe. 

All decorations, equipment and platform structures must be made of fire-resistant materials (B1, Q1).
Unauthorised persons shall not be permitted to make interventions in the electrical installations.

Kind of events

Political events of any kind or events and lectures with a political element or the mounting of advertising of a political content are not permitted within the Schloss Schönbrunn premises.

Terms of payment

All prices are net prices, excluding 20% VAT.
When reservation is made, a down payment of 30% of the hire charge (room hire) plus VAT will be invoiced, payable within one month.
The remaining 70% plus VAT shall be paid at the latest four weeks before the event. The date of the receipt of payment shall be decisive. 
Personnel costs and any other costs incurred shall be charged after the end of the event.

Cancellation terms

The customer can withdraw from the contract in return for payment of a cancellation fee
The cancellation fee shall be:

  • from date of reservation up to 90 days before the event, 30% of the room hire plus VAT.
  • from 90 to 60 days before the event, 50% of the room hire plus VAT.
  • from 60 to 30 days before the event, 75% of the room hire plus VAT.
  • within 30 days before the event, 100% of the room hire plus VAT.

The cancellation fee is payable immediately.

Contract

A signed contract must be submitted 1 month before the event takes place. Detailed conditions of the contract will be sent after confirmation of the date.

Back to main navigation

This website uses cookies in order to be able to offer our visitors the best possible service.
By using this website you express your agreement to the use of cookies. For further information: Data Protection Decleration